David Hiers wrote:
The recent backhoe-fade issue brings up an interesting topic:
As VOIP networks, are we legally required to provide 811 services?
I"m pretty sure that we're exempt, want to kick it around with the group for a consensus view....
David _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Wow... About 3 months ago I went through this same thing along with our legal and management team here. I also had questions pertaining to e-911, and a slew of things. I've scoured through the FCC's website on this repeatedly as did others here and everything seems to be broadly worded. The end wording for us seemed to be, with regards to these services, cover your read "must be visible", in your "terms of service agreements" where after reading one to many a) subsets of 1) those clauses where a) is not limited to b) because it conflicts with a) 1) b), therefore you MUST creatively cover yourself. For lack of better explanations. There was no direct guidance so what we ended up doing is trying to match a regex, e.g., in Michigan: 's:811:8004827171:g' As they came along. We rarely received calls concerning this - as our main goal was guidance on 911. I posted this to VoIPSA once, perhaps I'd even get a better answer now... So here it is: In the traditional telco, if your number was disconnected the telco company usually gave a buffer time where dialtone was available and 911 was a routable call (for lack of better terms... routable on the PSTN?). In VoIP, when a client is disconnected, are we legally bound to keep e-911 running ;) Touche! And a six pack of beer for someone who can point that out on FCC.gov -- =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+ J. Oquendo SGFA, SGFE, C|EH, CNDA, CHFI, OSCP "It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." - Warren Buffett 227C 5D35 7DCB 0893 95AA 4771 1DCE 1FD1 5CCD 6B5E http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x5CCD6B5E