Porting is a two party process. If the owning carrier does not release the number the port will not go through. On Apr 26, 2011, at 9:58 AM, Paul Timmins wrote:
What would be interesting would be to have a cooperating carrier do a portout without concurrence, and then let them file a slamming complaint and try to justify that they are the end user. Of course, it'd have to be someone with some big stones.
On 04/26/2011 12:28 PM, Carlos Alvarez wrote:
They are an ITSP, and the FCC ruling trumps the contract. What I'm saying is that there is nothing clear on these non-carrier services, so the contract still has weight. It's clear that Efax and the others are not ITSPs. Last I heard you couldn't port from Google Voice, and they are big enough to make this an issue.
Paul Timmins wrote:
VoicePulse had similar language in their contracts, and it didn't do a thing for them.
On 04/26/2011 11:45 AM, Carlos Alvarez wrote:
Here's an additional complication I forgot to mention: These services all seem to include "you can't port" into their TOS. At least Efax and Answer Phoenix, the two I researched, do. So not only is our position with the FCC tenuous at best, the customer effectively signed a contract acknowledging that they don't own the numbers.
Justin B Newman wrote:
On Tue, Apr 26, 2011 at 11:19 AM, Eric Hiller<clec at cygnustel.com> wrote:
So what should the next step be, go back to XO and say all of this to them and see if they budge?
Good luck. The last time I tried this, XO (and the provider) asserted:
- Information Service - Person asserting end-user status not customer of record
The FCC indicated that to pursue the complaint a fee would be required - and it wasn't worth it to anyone involved.
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