Has this hit the media yet? I only have a few hundred dids with pacwest so I'm not hugely impacted. But this must be huge for folks in their footprint. I did a quick search for stories and saw nothing. On Saturday, June 7, 2014, Carlos Alcantar <carlos at race.com> wrote:
This has been a really frustrating outage! Not even because there is an outage as those happen, but the lack of communication. It's like pulling teeth to get anything out of them. On top of that there support line is down. No out of band support line?!?! Yes I am a direct pacwest customer and would like to have my support calls answered when I have issues, just as we do for our customers!
Carlos Alcantar Race Communications / Race Team Member 1325 Howard Ave. #604, Burlingame, CA. 94010 Phone: +1 415 376 3314 / carlos at race.com <javascript:_e(%7B%7D,'cvml','carlos at race.com');> / http://www.race.com
------------------------------ *From:* John Knight [john at ringfree.biz <javascript:_e(%7B%7D,'cvml','john at ringfree.biz');>] *Sent:* Saturday, June 07, 2014 10:32 AM *To:* Carlos Alcantar *Cc:* VoiceOps (voiceops at voiceops.org <javascript:_e(%7B%7D,'cvml','voiceops at voiceops.org');>) *Subject:* Re: [VoiceOps] Pacwest down for anyone else?
Aye, pacwest outage. All calls going fast busy or to dead air. Last I heard they were aware of the outage at 9:25 edt.
On Sat, Jun 7, 2014 at 1:06 PM, Carlos Alcantar <carlos at race.com <javascript:_e(%7B%7D,'cvml','carlos at race.com');>> wrote:
is pacwest down for anyone else???
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