March 23, 2015
1:42 p.m.
We have a customer in Connecticut who is having persistent issues calling their customers in their local calling area. We have tried sending the calls outbound via numerous different carriers. Terminating calls to the carrier that owns the NPANXX seems to help. So, for example, we were delivering calls over Level3 and (legacy) GlobalCrossing as well as other providers and were having an issue reaching Verizon numbers. So we started delivering their local calls over Verizon. Now, when they call legacy SNET territory (AT&T) over Verizon we're back to busies. Anyone know if there are any problems or serious capacity issues in that area? Maybe at the Bridgeport tandem? Thanks, Pete