Jan. 25, 2022
9:11 a.m.
One of my customers is having his Caller ID number spoofed when a fraudster calls his Payroll company, and is trying to get the payroll company to make changes to his account. The Payroll company does make a return call to verify a password with my customer, so no fraud has happened yet. There is nothing that I can do for my customer to assist with this, since I'm not involved anywhere in the call path, correct? The payroll company would have to open a fraud report with their carrier for any investigation? Nate Burke Blast Communications