Meaning issues in ticketing systems responding to ticketing systems? ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange DNA Communications ----- Original Message ----- From: "Carlos Alvarez via VoiceOps" <voiceops@voiceops.org> To: "VoiceOps" <voiceops@voiceops.org> Sent: Thursday, September 18, 2025 11:06:30 AM Subject: [VoiceOps] Re: LSR Destination The answer is yes, and they all suck in some way. The least suck that we’re moving to is a distro. Ticketing has advantages for sure, but often results in problems. Well maybe not often, but just here and there, enough to be really annoying. Hmm, now that I think of it, our ticketing system has easy to configure rules (Freshdesk). I should make a vendor rule to make a ticket, but don’t reply, don’t engage, just tell all the staff. Yeah…thanks for making me think about this! On Sep 18, 2025 at 8:51:50 AM, Mike Hammett via VoiceOps < voiceops@voiceops.org > wrote: When giving email contacts to other carriers or suppliers, do you send to a shared mailbox, a distribution list, individual users, or a ticketing system? ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange DNA Communications _______________________________________________ VoiceOps mailing list -- VoiceOps@voiceops.org https://lists.voiceops.org/postorius/lists/voiceops.voiceops.org/ To unsubscribe send an email to voiceops-leave@voiceops.org _______________________________________________ VoiceOps mailing list -- VoiceOps@voiceops.org https://lists.voiceops.org/postorius/lists/voiceops.voiceops.org/ To unsubscribe send an email to voiceops-leave@voiceops.org