June 1, 2017
3:42 p.m.
On Thu, Jun 01, 2017 at 01:40:36PM -0700, Carlos Alvarez wrote:
Since we see support tickets arrive from unexpected/new contacts, we know there must be people who need to know, but we don't know who they are.
In the logic of our new system, we designate who the standard "need to know significant things" people are. That does rely on the customer telling us. -- Alex Balashov | Principal | Evariste Systems LLC Tel: +1-706-510-6800 / +1-800-250-5920 (toll-free) Web: http://www.evaristesys.com/, http://www.csrpswitch.com/