Are they in a large room using speakerphone? On Mar 16, 2010, at 8:29 AM, "Dawson, Robert" <robert.dawson at mindshift.com
wrote:
I?ve got a customer that is experiencing issues with DTMF recognitio n when utilizing Webex Conference services. I have adjusted DTMF len gth and level to the point that it is causing issues with some other services but they are still reporting failures. I can intermittentl y replicate the issue as well. Anyone experience anything similar? T houghts?
Robert Dawson - MCSE, MCTS Microsoft Exchange 2007
NOC 3/VoIP Engineer
mindSHIFT Technologies, Inc. 3975 Fair Ridge Drive, Suite 200 South - Fairfax, VA 22033
Tel: 571-432-4010 Cell: 571-234-2621
www.mindSHIFT.com
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