It's totally possible that the gaining carrier gave them a date to check a box in the process and the date will change. 10-15 business days to cut over to a hi-cap circuit including the port isn't too crazy. The port is usually the last thing I would submit after all interop testing has completed. I lose 4 business days for the port to process, on a project port maybe more, but this ensures Ive had a chance to also confirm all the numbers with the PBX Vendor. Since they are using L3 and arent a carrier themselves its probably safest to confirm all your numbers first, because as soon as you have to start SUPing requests to move dates or remove/add numbers it can get messy really quickly. Their timeline is probably more like the idiom "theres always enough time to do it twice when you dont take the time to do it right the first time", however, we dont live in a vacuum so theres probably some time built in there for some disorganization. [cid:d74817f2-8290-49eb-abff-e7354e9358da] Greg Stone Senior Voice Network Engineer Race Communications E : Greg.Stone@race.com P : 4153763306 Web : Visit Race.com<https://www.race.com/> ________________________________ From: Ben Fullerton via VoiceOps <voiceops@voiceops.org> Sent: Thursday, November 20, 2025 11:34 AM To: Mike Hammett <voiceops@ics-il.net>; voiceops <voiceops@voiceops.org> Subject: [VoiceOps] Re: Level 3 Porting Speed CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Depends on complexity, here is their site with their porting info: https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.lumen.com%2Fhelp%2Fen-us%2Fporting%2Fport-out-request-tool.html&data=05%7C02%7Cgreg.stone%40race.com%7Cb9a1213014034dbecf5f08de286ca08f%7Cc4f7941052bf4601be443afdc7670fe9%7C1%7C0%7C638992644229041089%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=A7adrablDY5seqgVkcbdvn5Dn9JKeCwNm8vZyJaQ7fA%3D&reserved=0<https://www.lumen.com/help/en-us/porting/port-out-request-tool.html> Porting request types: simple, complex, and projects A simple porting request is defined as a single phone number on a single account. Simple requests are processed within four hours of the request and can be ported within one business day. A non-simple or complex porting request is defined as any request involving more than one phone number. Non-simple/complex requests are processed within 24 hours of the request and can be ported out in four business days. Ben Fullerton | Director, Portability Ops | Sinch Voice | 406-532-3603 -----Original Message----- From: Mike Hammett via VoiceOps <voiceops@voiceops.org> Sent: Thursday, November 20, 2025 11:39 AM To: voiceops <voiceops@voiceops.org> Subject: [VoiceOps] Level 3 Porting Speed How quickly does the Level 3 ecosystem work ports? One of our customers is leaving (we're dropping their PRI and they didn't want to switch to our fiber). The gaining provider (who uses Level 3) told the customer it would be December 9th. We haven't received an LSR yet. Is Level 3 that slow, or is my competitor just that disorganized? ----- Mike Hammett Intelligent Computing Solutions https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ics-il.com%2F&data=05%7C02%7Cgreg.stone%40race.com%7Cb9a1213014034dbecf5f08de286ca08f%7Cc4f7941052bf4601be443afdc7670fe9%7C1%7C0%7C638992644229065598%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=7LBjqccdK70qJzIQxPG0TvBpU1axfjFSlFZGmLvY%2FO0%3D&reserved=0<http://www.ics-il.com/> Midwest Internet Exchange https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.midwest-ix.com%2F&data=05%7C02%7Cgreg.stone%40race.com%7Cb9a1213014034dbecf5f08de286ca08f%7Cc4f7941052bf4601be443afdc7670fe9%7C1%7C0%7C638992644229082427%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=1WnOU%2Fvc73ohfx1bjcyLv%2B2C7Lr3noav1UfFbhdMlqg%3D&reserved=0<http://www.midwest-ix.com/> _______________________________________________ VoiceOps mailing list -- VoiceOps@voiceops.org https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.voiceops.org%2Fpostorius%2Flists%2Fvoiceops.voiceops.org%2F&data=05%7C02%7Cgreg.stone%40race.com%7Cb9a1213014034dbecf5f08de286ca08f%7Cc4f7941052bf4601be443afdc7670fe9%7C1%7C0%7C638992644229099111%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=HubK65JG2bVJDGprWpcz1t%2FheGquZ9p6BI%2BPXhaiIos%3D&reserved=0<https://lists.voiceops.org/postorius/lists/voiceops.voiceops.org/> To unsubscribe send an email to voiceops-leave@voiceops.org _______________________________________________ VoiceOps mailing list -- VoiceOps@voiceops.org https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.voiceops.org%2Fpostorius%2Flists%2Fvoiceops.voiceops.org%2F&data=05%7C02%7Cgreg.stone%40race.com%7Cb9a1213014034dbecf5f08de286ca08f%7Cc4f7941052bf4601be443afdc7670fe9%7C1%7C0%7C638992644229116761%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=VYPec7ewzUrOTm0r6DJh3oXftpXRK4DjRxDrE%2BSXUN0%3D&reserved=0<https://lists.voiceops.org/postorius/lists/voiceops.voiceops.org/> To unsubscribe send an email to voiceops-leave@voiceops.org
