thanks so much everyone. I really want to do right by everyone I just cant find any of these rules regarding porting on the FCC site that isn't specifically for wireless providers and we are a voip provider On Wed, Apr 5, 2017 at 4:23 PM, Carlos Alvarez <caalvarez at gmail.com> wrote:
Our attorney advised that we can reject it for unpaid balances, but not for future revenue based on a contract. I never thought to ask whether early term fees could be assessed immediately so it could be denied. Tread lightly, the FTC/FCC like to take the customer's side.
I think I'd call the customer and ask their intentions.
On Wed, Apr 5, 2017 at 3:09 PM, Reinventing Rich < reinventingrich at gmail.com> wrote:
Long story but we bought out a persons 3 year Century Link 3 yr contract and now half a year later we just got a port out request for their main TN.
Ordinarily I would say hey if you dont like the service no big deal but this is going to hurt bad if they won't pay up what they owe on the contract (at least what we had to pay Century Link)
I've never tried to reject someones port out request, can I just reject for lack of payment?
Do I have to give a reason?
Do I just do like all the other providers do to me and make them provide CSR data and keep telling them its wrong... XD
I'm asking in earnest, I want to be legit but this is really going to hurt the company I work for
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-- Cheers, Rich Breton Give a man a program, you will frustrate him for a day;Teach him how to program, you will frustrate him for a lifetime.