If you blind transfer using another carrier (not Verizon) does it work? What does Verizon support say? I would agree with Izzy, your header on a blind transfer is probably showing the callers ID and thus Verizon is dropping the call. Aryn H. K. Nakaoka anakaoka at trinet-hi.com Direct: 808.356.2901 Fax: 808.356.2919 Tri-net Solutions 518 Holokahana Lane Suite #200 Honolulu, HI 96817 http://www.trinet-hi.com https://twitter.com/AlohaTone Aloha Tone PBX https://www.youtube.com/watch?v=96YWPY9wCeU Aloha Tone (HA) High Availability http://youtu.be/rJsr4k0RBH8 A Better Solution https://www.trinet-hi.com/abettersolution.pdf <https://www.trinet-hi.com/abettersolution.pdf> CONFIDENTIALITY NOTICE: The information contained in this email and any attachments may be privileged, confidential and protected from disclosure. Any disclosure, distribution or copying of this email or any attachments by persons or entities other than the intended recipient is prohibited. If you have received this email in error, please notify the sender immediately by replying to the message and deleting this email and any attachments from your system. Thank you for your cooperation. On Mon, Jun 5, 2017 at 6:05 AM, Izzy Goldstein - TeleGo < igoldstein at telego.net> wrote:
i dont think its a "verizon iphone" issue, i cant see how you doing a blind vs a "warm" transfer
compare your two invites to the upstream carrier, maybe when you do a blind transfer it has some bad headers or information in some parameters etc
On Mon, Jun 5, 2017 at 11:35 AM, David Wessell <david at ringfree.com> wrote:
Hi All,
We're seeing an issue since 6/1/17 where blind transfers from an external number to iPhones on Verizon Wireless don't ring the iPhone. Has anyone else seen this?
Scenario: External caller dials in. Blind transfer is done to the Verizon iPhone. The iPhone never rings. External caller dials in. Warm transfer is done to the Verizon iPhone. The iPhone rings. Internal caller dials the Verizon iPhone and the iPhone rings.
We've never seen this issue until 6/1/17. Has anyone else had complaints?
Thanks David
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