Vitelity fax service is the best I know of. (With or without the FaxEnable device.) I suspect that they are actually using some sort of modem bank to send and receive faxes. (I would love to hear from someone who can confirm or deny this.) You don't have to pay for the *unlimited *FaxEnable service. You can purchase a FaxEnable device from them. (I think they are ~$100), pay a small price for DID, and then pay per minute for faxing. All that being said, I would love to find a service that handled fax as well as Vitelity. I only use Vitelity for fax service because I can't find a better option. I am not a huge fan of their support or customer control panel. Sincerely, Keln Taylor 870-204-2121 kelntaylor at gmail.com On Thu, Apr 27, 2017 at 4:30 PM, Carlos Alvarez <caalvarez at gmail.com> wrote:
Fax is dead. Long live fax.
We've resisted supporting it, but customers still need it on occasion, and they hate having a separate landline carrier just for a fax line. So I'm wondering what others here use successfully to provide their customers with a "fax line" to a physical machine. We would only use a handful of them, and only with our customers who have a fully managed service (IE, 2-3ms connection directly to us over MPLS). We run Asterisk and pass T.38 to a few carriers. We currently do fax to e-mail inbound on Asterisk with no issues.
Volume is very light, maybe 3-5 per day per customer, so things like the Vitelity FaxEnable don't make economic sense ($25/mo unlimited our cost).
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