I would focus more on channel utilization and calls per second... It someone is a call center and has a huge queue, that's what will cost you. Average mou per handset is LOW overall. Aryn H. K. Nakaoka anakaoka at trinet-hi.com Direct: 808.356.2901 Fax : 808.356.2919 Call me with our Browser Phone : https://encrypted.alohatone.com/3562901 Tri-net Solutions 733 Bishop St. #1170 Honolulu, HI 96813 http://www.trinet-hi.com Aloha Tone PBX http://youtu.be/27v2wbnFIDs CONFIDENTIALITY NOTICE: The information contained in this email and any attachments may be privileged, confidential and protected from disclosure. Any disclosure, distribution or copying of this email or any attachments by persons or entities other than the intended recipient is prohibited. If you have received this email in error, please notify the sender immediately by replying to the message and deleting this email and any attachments from your system. Thank you for your cooperation. Download my public key file: http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0x879851CEB7109A52 On Wed, Sep 10, 2014 at 9:29 AM, Shripal Daphtary <shripald at gmail.com> wrote:
Hey Guys,
For all of those who provide unlimited calling plans on their hosted offering--what do you consider abusive from a minutes of usage standpoint? 1000 minutes/sub? 5000/sub? at what point do you actually tell the customer they are abusing your service agreement and they are in breach?
Thx
Shri
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