The porting process is a 4 step process: Step 1: Issue an LSR (Local Service Request) to the losing carrier Step 2: When you get an FOC from the losing carrier, submit the port request in NPAC Step 3: The losing carrier concurs the port request in NPAC to release the TN to the company that submit the port request Step 4: The new carrier logs into NPAC to accept the port at the time they want to receive it. In order to issue an LSR in a carrier's portal, some of the larger carriers require a Trading Partner Agreement. Often times the process for the larger carriers requires the company to submit a profile request, sign a Trading Partner agreement, submit their own porting requirements, and then apply for access to their LSR system. Unfortunately, the larger carriers don't really care if their process causes the customer they are losing delays. What I would suggest is you ask your carrier to submit a complaint about it to the state PUC or FCC (depending on who Metro got their licensing through). They just need to write a simple e-mail stating the specfics of the situation. That's usually the quickest way to light a fire under a carrier that's dragging their feet on giving another carrier access to their LSR system. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796-1111 On 2022-04-27 04:21 PM, Peter Beckman wrote:
I've got a Metro by T-Mobile customer (SPID 158H) that wants to port their number.
Our carrier doesn't have a current Trading Partner Agreement (TPA) in place with Metro.
So, they told me they submitted one to Metro on March 30, 2022.
It is now April 27, 2022, and as far as I have been told, Metro has not responded to nor signed the agreement, preventing the customer port for almost a month now.
I don't know much about what a TPA is, why or what it is needed for, and how long by FCC rule it must be completed within.
What I do know is that the FCC does not look kindly upon carriers who deny porting to consumers.
Can someone educate me about: - What is a TPA and why is it needed to Port numbers between carriers? - What FCC Rule (if any) states the maximum amount of time before a TPA is signed? - How does a consumer escalate within their carrier in order to force the completion of the TPA and get their number to port? - What does a non-Tier 0 carrier do to escalate conflicts between their carrier vendor and another carrier? - What have I stated that isn't accurate, or what am I missing?
Thanks
Beckman
PS -- If anyone named Frank is listening and managing TPAs for their carrier clients, I'd love to hear from you! --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman at angryox.com https://www.angryox.com/ --------------------------------------------------------------------------- _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops