March 13, 2014
11:30 a.m.
Has anyone been seeing voice degradation reports coming in from customers using Comcast DIA? We have several complaints that have came in the last week or so and the commonality it Comcast. Tracing out to the customer sites we are directly peered with L3 which drops the traffic straight into Comcast, we are picking up an additional 20-30ms or so once on Comcast but the latency varies quite a bit once in the Comcast network. Anyone on from Comcast available to talk offline? Regards, Nick