The question would be which list. We own the number and it's been in use for a while so I am not sure how it would end up on their naughty list.


On Fri, Jan 16, 2026 at 3:16 PM Mary Lou Carey <marylou@backuptelecom.com> wrote:
Have you checked to see if the number is on the DNO list? That’s where I’d check first.
Sent from my iPhone

> On Jan 15, 2026, at 6:15 AM, Shripal Daphtary via VoiceOps <voiceops@voiceops.org> wrote:
> We had the same issue with a single number recently. Only on tmo.
>
> We are following the same process by having the customer open a ticket with firstorion and fill out the tns form.
> Thanks,
>
> Shripal
>
>> On Jan 15, 2026, at 3:00 AM, Dovid Bender via VoiceOps <voiceops@voiceops.org> wrote:
>>
>> 
>> Hi,
>>
>> Has anyone had an issue where T-Mobile will play a message saying that a phone number is a scam? We have a hosted platform for non profits and it seems one of the numbers started having this issue. I wouldn't even know where to start or whom to contact. The org published the number recently and people call and then instantly hang up.
>>
>>
>> _______________________________________________
>> VoiceOps mailing list -- VoiceOps@voiceops.org
>> https://lists.voiceops.org/postorius/lists/voiceops.voiceops.org/
>> To unsubscribe send an email to voiceops-leave@voiceops.org
> _______________________________________________
> VoiceOps mailing list -- VoiceOps@voiceops.org
> https://lists.voiceops.org/postorius/lists/voiceops.voiceops.org/
> To unsubscribe send an email to voiceops-leave@voiceops.org