March 27, 2020
1:49 p.m.
On 3/24/20 12:18 PM, Zilk, David wrote:
How are people complying with mandates for 711 and 811 which need to be translated to different numbers in different jurisdictions?? Configure each customer individually based on their location? Use a lookup table based on the calling NPA-NXX? Something else?
IIRC there is a national "referral" number for one-call before you dig. IDK if that would actually satisfy FCC requirements to just forward everything to it, but it might be a useful fallback. 888-258-0808 is what I have noted for it. I think it works in Canada, too. -- Brandon Martin