On 07/26/2011 02:09 PM, Carlos Alvarez wrote:
We have a customer who has asked us to let his main line ring "forever" or at least five minutes. As a standard practice we forcefully hang up on an unanswered call at 90 seconds if the customer has turned off voicemail and auto-attendants. It seems wrong to let a line ring forever or even for minutes at a time, and I recall something in the back of my head about a traditional industry-standard limit.
Moreover, most calling UACs will not allow a dialog to stay in early state for more than ~3 minutes. Neither will many termination providers; early media (if present) consumes bearer resources without the corresponding per-minute billing. -- Alex Balashov - Principal Evariste Systems LLC 260 Peachtree Street NW Suite 2200 Atlanta, GA 30303 Tel: +1-678-954-0670 Fax: +1-404-961-1892 Web: http://www.evaristesys.com/