On Thu, Aug 21, 2014 at 11:54 AM, Colton Conor <colton.conor at gmail.com> wrote:
I agree with your statement. However, Broadsoft should make it easier for clients to upload their own DRM free music. Multiple files, multiple file formats, and looping. If they supported that instead of requiring an external ATA or system to do music on hold that would solve 90 percent of the problems. Who really wants to login to the Broadsoft system and change a song every day, week, or month? Its much easier to upload say 20 songs, and have Broadsoft play them through them. Plus support current sound files like .mp3. Yes, I know Broadsoft needs it in G711 ulaw for playback to the PSTN. They should write a script to convert it for the user in the background.
Couldn't you upload a song and then rename it at the command line? Repeat this x times and then use cron to switch between them with symlinks pointing from the file Broadworks thinks is there? A bit kludgey but free.