[VoiceOps] AUP on Unlimited Calling

We don?t do unlimited. We include a generous (3,000 I think) block of mins in the monthly service cost. Customers seldom exceed their allowance and when they do we don?t have to eat the overage costs. From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Shripal Daphtary Sent: Wednesday, September 10, 2014 3:30 PM To: VoiceOps at voiceops.org Subject: [VoiceOps] AUP on Unlimited Calling Hey Guys, For all of those who provide unlimited calling plans on their hosted offering--what do you consider abusive from a minutes of usage standpoint? 1000 minutes/sub? 5000/sub? at what point do you actually tell the customer they are abusing your service agreement and they are in breach? Thx Shri