Jeremy Kister wrote:
On 7/26/2011 2:09 PM, Carlos Alvarez wrote:
We have a customer who has asked us to let his main line ring "forever" [...] Your opinions requested.
Is he in control of the ringtone ?
No. Our business model is that we vet all change requests and do them ourselves. The customer has no access to make changes.
I'm wondering if he's trying to play a message to callers without having to pay for minutes.
It's none of the obvious things like toll fraud (avoidance?), since they are all local numbers and over 99% of calls are from other local numbers. The customer is on a completely flat-rate hosted PBX service with us, with no practical limits on number of channels or number of minutes. -- Carlos Alvarez TelEvolve 602-889-3003