LOL @ the FOIA request bit. Seriously he hit the nail on the head. Weve seen this before and there is honestly little that can be done. On 12/11/2013 03:20 PM, Peter Beckman wrote:
You tell the customer that there is nothing you can do. There are so many resellers of resellers, spoofing CallerID is practically brainless, and bad actors will complete millions of calls, maybe even billions, using anyone's ANI they want. Best you can do is offer to block calls from people who are being jerks complaining to your customer who didn't make the calls.
The phone system is decentralized, and while that is generally great, it sucks for this.
There is nothing that can be done that will be effective. You can complain to lots of places, but unless the call is going through their network, and how could you possibly know what network the call is going through, they can't help. Even if it is, they might decide not to help.
A non-profit independent organization would have to get all the carriers involved to allow for tracking who sent what calls where and when. And us little guys won't get access, so we'll have to cut a ticket to our carrier to their carrier before we get a response a week later.
Or you could ask for an FOIA request from the NSA. Pretty sure they'd know.
Beckman
On Wed, 11 Dec 2013, Jared Geiger wrote:
One of our customers is reporting that their ANI is being used to make calls. I've verified that the traffic isn't traversing our network, but I'm not sure of where to look next.
The customer doesn't necessarily want to know who is making the calls, but wants them to stop. I know I can contact Verizon, who owns the number, but since the calls aren't being originated from us or our customer, I'm not sure how they can help.
Does anyone have ideas of how to go about blocking this since we aren't the LEC owner of the DID?
~Jared
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