Hi all, I was looking around for voice quality analyzers for our voice network, and after getting over the sticker shock from one of the "hardware" based companies, I came across VQManager from ManageEngine. I am planning on installing it on a test server, and throwing some traffic at it off of a SPAN port, but I was hoping someone here would have some insight as to how well their system works. Looking at their online demo site, some of the features (like the call ladder generation) seem like they would be quite useful for troubleshooting, but if the quality monitoring doesn't work too I won't be able to sell the idea of using it to management. Has anyone here used VQManager on the ITSP level? How is the scalability? Have you found their Quality/MoS calculations to reflect reality or at least your user's perception of reality? ;) Thank you for your input. Tim