
I've got a Metro by T-Mobile customer (SPID 158H) that wants to port their number. Our carrier doesn't have a current Trading Partner Agreement (TPA) in place with Metro. So, they told me they submitted one to Metro on March 30, 2022. It is now April 27, 2022, and as far as I have been told, Metro has not responded to nor signed the agreement, preventing the customer port for almost a month now. I don't know much about what a TPA is, why or what it is needed for, and how long by FCC rule it must be completed within. What I do know is that the FCC does not look kindly upon carriers who deny porting to consumers. Can someone educate me about: - What is a TPA and why is it needed to Port numbers between carriers? - What FCC Rule (if any) states the maximum amount of time before a TPA is signed? - How does a consumer escalate within their carrier in order to force the completion of the TPA and get their number to port? - What does a non-Tier 0 carrier do to escalate conflicts between their carrier vendor and another carrier? - What have I stated that isn't accurate, or what am I missing? Thanks Beckman PS -- If anyone named Frank is listening and managing TPAs for their carrier clients, I'd love to hear from you! --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman at angryox.com https://www.angryox.com/ ---------------------------------------------------------------------------