Oct. 19, 2012
8:23 a.m.
Hi all, I have an issue that seems to have arisen (perhaps recently), that i'm unsure of how to resolve. We have a few customers in the Toronto, ON area where the outgoing CLID set as a Toronto TN (sourced from bandwidth.comi believe). when these customers dial canadian Toll Free numbers, the TFN provider rejects the call. we send these calls our our level3 EVT trunk. Level 3 states that they only support canadian TN's calling Canadian TFN's as "best effort". we have the same issue sending the calls out Bandwidth, where they might likely send the call out Level3 as well. we have the same issue sending the calls out windstream. has anyone seen this issue as well? i'm going to try a few more carriers. thanks, shri