Great idea. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com ----- Original Message ----- From: "Mary Lou Carey via VoiceOps" <voiceops at voiceops.org> To: "Mike Johnston" <mjohnston at wiktel.com> Cc: voiceops at voiceops.org Sent: Wednesday, October 12, 2022 1:53:39 PM Subject: Re: [VoiceOps] Lack of Sandbox Maybe this suggestion should be made to NENA and the National 911 administrators. They may not know it's a problem. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796-1111 On 2022-10-12 01:22 PM, Mike Johnston via VoiceOps wrote:
I wish more 911 systems had a 933 number. I've made actual 911 calls for testing purposes more times than I can remember. I always call the Sheriff's Office admin line first, asking if this is an alright time. But sometimes my 911 call is routed to a different county than I expected, and that doesn't always go so well with the dispatcher. But that sort of proves why we need to do the test calls.
On a related note, we sometimes setup a 977 number on PBX systems. This will read back the number that will be outpulsed if you were to call 911. There are scenarios where what you would normally want to use as the outbound calling number is not the same as what you want to use when calling 911 (for E911 location, callback, etc.). Our 977 number helps us verify we have at least that much configured correctly.
But we still would need to call 911 so a dispatcher can verify the rest. "Does your console say which room I am in, or which floor I am on?" "Room 207, Floor 2, Entrance 4" "Perfect. I'll call you back in a minute from the next room." _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
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