I'm not aware of some VoIP banking issue in the US, but you didn't specify the country. I've never heard of Wise. But I don't think "VoIP" is an industry, category, or business type. We always choose "telecom" as the type. Paypal and Amex recently made a change where if you choose telecom as your industry, you cannot use Paypal enhanced payments (new system) along with Amex and with third party billing solutions. What a weird combo, and a pain. We appealed and have no response, but someone just told me yesterday that they paid with an Amex. Individual companies may have their own policies, like this. Wells Fargo and Chase, I can tell you from experience, is happy to have our business. On Wed, Jan 5, 2022 at 6:12 AM Oren Yehezkely <orenyny at gmail.com> wrote:
Hello,
Happy New Year everyone.
I recently became aware of the fact that banks (and financial institutions) define any business that merely mentions the word VoIP as restricted. Meaning they would not allow such a business to work with them. As if VoIP is some kind of an illegal substance. I am confident that when it comes to larger players they are not defined as a VoIP business...
One company (Wise/Wisetransfer) even claimed that their regulation requires them to do that.
I wonder if you have any more information and how do you deal with this.
Thanks, Oren _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops