Initially we checked out VQManger. It is good for enterprises yet if you are a service provider and need to go over 1000 concurrent calls this solution is not for you. We have been using Palladion for the past few months. Engineering and NOC are very happy with the product. No matter what product you use I would suggest using Taps for your voice traffic. Initially we were using SPAN ports off of cisco switches and we were getting horrible packet drops. Once we put the taps in the MOS scores were shown properly. ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Hi all, I was looking around for voice quality analyzers for our voice network, and after getting over the sticker shock from one of the "hardware" based companies, I came across VQManager from ManageEngine. I am planning on installing it on a test server, and throwing some traffic at it off of a SPAN port, but I was hoping someone here would have some insight as to how well their system works. Looking at their online demo site, some of the features (like the call ladder generation) seem like they would be quite useful for troubleshooting, but if the quality monitoring doesn't work too I won't be able to sell the idea of using it to management. Has anyone here used VQManager on the ITSP level? How is the scalability? Have you found their Quality/MoS calculations to reflect reality or at least your user's perception of reality? ;) Thank you for your input. Tim -----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of voiceops-request at voiceops.org Sent: Wednesday, February 16, 2011 12:00 PM To: voiceops at voiceops.org Subject: VoiceOps Digest, Vol 20, Issue 13 Send VoiceOps mailing list submissions to voiceops at voiceops.org To subscribe or unsubscribe via the World Wide Web, visit https://puck.nether.net/mailman/listinfo/voiceops or, via email, send a message with subject or body 'help' to voiceops-request at voiceops.org You can reach the person managing the list at voiceops-owner at voiceops.org When replying, please edit your Subject line so it is more specific than "Re: Contents of VoiceOps digest..." Today's Topics: 1. Level 3 still having issues? (Ujjval Karihaloo) 2. VQManager (Tim Donahue) 3. Re: VQManager (Michael Lauricella) ---------------------------------------------------------------------- Message: 1 Date: Tue, 15 Feb 2011 09:56:04 -0800 From: Ujjval Karihaloo <ujjval at simplesignal.com> To: "voiceops at voiceops.org" <voiceops at voiceops.org> Subject: [VoiceOps] Level 3 still having issues? Message-ID: <EB7435A0AAA8874F845F4A88F1B3992406649A031E at EXMBXCLUS01.citservers.local> Content-Type: text/plain; charset="us-ascii" We have noticed traffic inbound into our network flopping between our 2 locations in CA and CO. On talking with our ISP they have not re-peered with Level 3 as of yesterday 4 pm MST Have anyone else out there noticed it? Ujjval Karihaloo