April 25, 2022
2:43 p.m.
Are any of the larger operators on the other side of a tandem switch worth a darn to get support on a current issue through? I put in a ticket with Frontier (tandem operator), but almost all of the time, they end up just saying that they opened a ticket with the operator on the other side (which I already knew had problems) and then wait for resolution. For my troubles, I get to wait another several hours. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com