Hello Eric, Have you tried submitting a simple CSR for the account? This is typically the type of information we see returned from carriers in response to a CSR request; though I have never personally issued one to Level3. Best of luck, Joe Cygnus Communications 81 N. Chicago St. Suite 202 Joliet IL, 60432 815.680.5686 x206 Business Internet & Phone Services On 24.05.2012 13:40, Eric Wieling wrote:
We have been trying to get Level 3 to send us a report of all TNs on our account. We would need the TN, the TN type (inbound/two way), and BTN on our account. They claim they can't do that. Has anyone gotten a report from Level 3 with this information? Of so what are the magic words to say?
Our sales rep has been less than successful in getting us this information.
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