May 6, 2016
9:39 a.m.
Troubleshooting an RLT issue for a client and would like to short-cut the usual Tier1, Tier2, Tier3 dance, since most of the low level techs don?t know RLT from a BLT (sandwich). Thx. Best Regards, Ivan Kovacevic Vice President, Client Services Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers