----- Original Message -----
From: "Alex Balashov" <abalashov at evaristesys.com>
On 09/15/2015 11:58 AM, Rafael Possamai wrote:
WIth that in mind, to me it looks like a big waste of DIDs, and I could use custom extensions instead, with a single DID for everyone. Each end-user is assigned a 5 digit code (an extension pretty much) and gets re-routed accordingly. I believe using Asterisk and/or FreePBX I could still collected all the data that is needed.
So, you'd be okay with a two-stage process where the caller has to enter an extension from an IVR?
Indeed: the issue here is caller cognitive load, and hence it's a business decision, not a technical one. If the business case calls for "phone numbers", nothing is ever a substitute for DIDs. And DIDs are generally *cheap*, especially in blocks that large. Cheers, -- jra -- Jay R. Ashworth Baylink jra at baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://www.bcp38.info 2000 Land Rover DII St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274