The real answer is a "vendor meet". Call ATT and tell them that you are unable to find or obtain access to the DMARC and would like to request a vendor meet on site. They will get to the building and get access and then you are in! Make sure that the building management, your field tech, and the customer will all be on site. -Scott -----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of George Imburgia Sent: Wednesday, February 10, 2010 3:37 AM To: Richey Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Trouble getting access in a building. On Tue, 9 Feb 2010, Richey wrote:
Does anyone have a suggestion on how to deal with someone who will not allow access to the building Telecom Closet? The problem we are having is with one of the building tenants and not the landlord. The telecom closet has wound up in the back of a tenants suite and they will only allow an AT&T tech to enter the closet. AT&T will not extend the wiring to our customer's suite because there is not a conduit, yet we can't get a tech into the closet to install the conduit.
Fire Drill. _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops