FYI: My dialplan did fix the issue....however, the customer had not heir phone was the issue.... From: Christian Pena [mailto:cpena at ststelecom.com] Sent: Monday, January 18, 2010 3:14 PM To: Ujjval Karihaloo Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Cisco 7940s dialplan I have similar entries on my dialplan with the exception of the 'User="Phone"' tag. This is what mine looks like: <TEMPLATE MATCH="*" Timeout="5"/> <!-- all other calls--> I am not having this issue and running on firmware 7.5 and 8.3. It may be something specific to that firmware load however. After my 5 second timer expires the call just drops. [cid:image001.jpg at 01CA9863.47805F20]<http://www.ststelecom.com> Christian Pena Network Engineer II Direct: (786) 363-0460 Fax: (786) 363-0206 cpena at ststelecom.com<mailto:cpena at ststelecom.com> This e-mail transmission contains information that is proprietary and confidential and is intended exclusively for the person(s) to whom it is addressed. Any use, copying, retention or disclosure by any person other than the intended recipient or the intended recipient's designees is strictly prohibited. If you are not the intended recipient or their designee, please notify the sender immediately by return e-mail and delete all copies. -------- Original Message -------- Subject: Re: [VoiceOps] Cisco 7940s dialplan From: Ujjval Karihaloo <ujjval at simplesignal.com><mailto:ujjval at simplesignal.com> To: Christian Pena <cpena at ststelecom.com><mailto:cpena at ststelecom.com> Cc: "voiceops at voiceops.org"<mailto:voiceops at voiceops.org> <voiceops at voiceops.org><mailto:voiceops at voiceops.org> Date: 1/18/2010 1:55 PM My dialplan.xml is as simple as it gets...will this override that weird behavior? - <DIALTEMPLATE> <TEMPLATE MATCH="*" Timeout="8" User="Phone" /> - <!-- Anything else --> </DIALTEMPLATE> From: Christian Pena [mailto:cpena at ststelecom.com] Sent: Monday, January 18, 2010 11:53 AM To: Ujjval Karihaloo Cc: voiceops at voiceops.org<mailto:voiceops at voiceops.org> Subject: Re: [VoiceOps] Cisco 7940s dialplan Do you have a custom dialplan file loaded onto the phones or using default from Cisco? If so, can you post a copy of it here? [cid:image001.jpg at 01CA9863.47805F20]<http://www.ststelecom.com> Christian Pena Network Engineer II Direct: (786) 363-0460 Fax: (786) 363-0206 cpena at ststelecom.com<mailto:cpena at ststelecom.com> This e-mail transmission contains information that is proprietary and confidential and is intended exclusively for the person(s) to whom it is addressed. Any use, copying, retention or disclosure by any person other than the intended recipient or the intended recipient's designees is strictly prohibited. If you are not the intended recipient or their designee, please notify the sender immediately by return e-mail and delete all copies. -------- Original Message -------- Subject: [VoiceOps] Cisco 7940s dialplan From: Ujjval Karihaloo <ujjval at simplesignal.com><mailto:ujjval at simplesignal.com> To: voiceops at voiceops.org<mailto:voiceops at voiceops.org> <voiceops at voiceops.org><mailto:voiceops at voiceops.org> Date: 1/18/2010 1:44 PM We are seeing some Cisco 7940s autodial a "$" sign after being offhook for about 4-5 secs, They are running 8-12 load and downloading all the config files from our config server, Anyone has a remedy for that. Its driving me nuts... ________________________________ _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops