Yes, multiple customers on the same account. The customer forgot to include all numbers on their LOA. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com ----- Original Message ----- From: Mary Lou Carey <marylou at backuptelecom.com> To: Mike Hammett <voiceops at ics-il.net> Cc: VoiceOps <voiceops at voiceops.org> Sent: Tue, 22 Sep 2020 08:44:17 -0500 (CDT) Subject: Re: [VoiceOps] Porting Cooling Off Period I assume the reason there are multiple PONs for the account is because there's multiple TNs under the account number? I would contact the PUC in your state and put in a complaint because it's not NPAC that's blocking it. It appears to be the LEC and what their doing doesn't look legal to me. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796-1111 On 2020-09-21 05:23 PM, Mike Hammett wrote:
E-mail from my porting person:
When trying to port this number over I get error - MULTIPLE PONS RECEIVED FOR SAME CUSTOMER ACCOUNT - [redacted]
From the other carrier:
The reject is valid. Even though the line was activated on the first day of FOC, the PAT tool enforces the 7-day window FOC (09/18/2020-09/25/2020), and will not allow another LSR until 09/26/2020.
----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com
Midwest Internet Exchange http://www.midwest-ix.com
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From: "Mike Hammett" <voiceops at ics-il.net> To: "VoiceOps" <voiceops at voiceops.org> Sent: Monday, September 21, 2020 5:02:52 PM Subject: [VoiceOps] Porting Cooling Off Period
Is it normal for carriers to have a cooling off period where they don't accept further port requests for an account until x days after the last porting activity completes?
----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com
Midwest Internet Exchange http://www.midwest-ix.com
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