
We are a US-based hosted VoIP provider, Broadsoft-based. We have a number of clients who are US-based but have one or more satellite offices outside of the country. These customers are looking for an integrated solution where the remote office(s) can be integrated into the hosted system with full features while maintaining local in-country functionality. We know we can use something like Voxbone in a number of cases to bring inbound calls local to the host country into the system. This allows local inbound calling but when our customer tries to call their neighbor it routes through the US, by default with a US dial plan and associated expense. We can also install a local IP-PBX with local lines and set up the phones with two line appearances. This allows local calls in both directions but features, voice mail, transfers, etc become messy. We have toyed with the idea of a reverse-ATA type of arrangement to bring two-way local calling back to the hosted system. In-country emergency calling (9-1-1 or local equivalent number) and local regulatory issues are of concern. Two phones on the desk is also messy and obviously won't allow transfer or conference, short of activating speakerphone on both. This actually works better than one might expect, believe it or not! All of the solutions so far seem to have elements of an ugly hack. Does anyone on the list have a more elegant solution? Is it something we need to figure out country-by-country? -- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV