[VoiceOps] Outbound Caller-ID Name Issue on Certain Carriers

Christian Pena wrote:

Thanks for all the replies.

I knew a lot of those answers already, but the recent surge in complaints drove me to post this topic.

Anyone have an idea on how long the ITSP goliaths like Comcast or Vonage typically cache a record?

I've observed 4-6 months with Cox. I haven't paid attention to the others, Cox is the big problem in my area. One of our ILEC partners has a magic phone call they make and get Cox to manually update if we ask them to. -- Carlos Alvarez TelEvolve 602-889-3003