
May 24, 2012
3:12 p.m.
On Thu, May 24, 2012 at 1:40 PM, Eric Wieling <EWieling at nyigc.com> wrote:
We have been trying to get Level 3 to send us a report of all TNs on our account. ?We would need the TN, the TN type (inbound/two way), and BTN on our account. ? They claim they can't do that. ? Has anyone gotten a report from Level 3 with this information? ? Of so what are the magic words to say?
Our sales rep has been less than successful in getting us this information.
In addition to the CSR idea... you might try to obtain it via billing dispute of your charges for TNs. In order to settle the dispute, such a list would need to exist... -jbn