This probably makes sense in large installations. At less than $1 per active 911 DID, small installs don't seem worth the effort. I'm more asking for others' opinions that making a statement. For open floor plan offices, or small offices where basically a scream can be heard, I think that a ring-all group for the return number will satisfy the requirements. I welcome any commentary on that also. Example: Client has a call center of 50 cubicles, with 8 office phones placed in either open desks or offices on the perimeter. The space is small enough to have a slightly loud conversation from one end to the other. We currently have a dedicated callback number that rings every phone. On Fri, Apr 5, 2019 at 11:18 AM Andy Brezinsky <andy at mbrez.com> wrote:
There are a number of ways to do this without having a DID assigned to each device with address information. A number of systems also assign a callback number to anyone that dials 911 which tacks up a translation for that number for a period of time so they can call back the user directly.
Example onfiguration details for AudioCodes and Sonus with skype can be seen here: https://ucvnext.org/2016/03/enhanced-911-in-skype4b-server-and-lync-server-p...
On 4/5/19 1:22 AM, Matthew Yaklin wrote:
That is correct. A DID for every phone and listed by e911. For example in NH it is law schools have it now days to get their special erate funding. When they call 911 they see very detailed information about floor, room, etc.. and the phone can be called back directly. We do it for every customer that has that specific need.
Matthew Yaklin Network Engineer FirstLight 359 Corporate Drive ? Portsmouth, NH 03801 Mobile 603-845-5031 myaklin at firstlight.net | www.firstlight.net This email may contain FirstLight confidential and/or privileged information. If you are not the intended recipient, you are directed not to read, disclose or otherwise use this transmission and to immediately delete same. Delivery of this message is not intended to waive any applicable privileges.
------------------------------ *From:* Colton Conor <colton.conor at gmail.com> <colton.conor at gmail.com> *Sent:* Thursday, April 4, 2019 8:40:11 PM *To:* Matthew Yaklin *Cc:* Jason Kuylen; VoiceOps at voiceops.org *Subject:* Re: [VoiceOps] Hotel Phone
So if you had e911 per room, that would be quite a bit of e911 charges. Most hotels I have seen have a 10 to 1 ratio for rooms to phone lines. So a 100 room hotel gets 10 phone lines from the LEC. Are you saying we would have to pay bandwidth.com or whomever we got our e911 from a separate e911 charge per room? Isn't e911 tied to DID? In that case you would need a DID per hotel room? To actuately say room 302 is on floor 3, and room 302 for example.
On Thu, Apr 4, 2019 at 11:21 AM Matthew Yaklin <myaklin at firstlight.net> wrote:
I imagine you want to make sure E911 information is super accurate with actual floors and room numbers. Physical address and call back number is correct. By making that accurate and having the customer sign that phones cannot move you cover a serious base. Perhaps even a sticker on the phone saying such would be great to.
*Matthew Yaklin* Network Engineer *FirstLight* 359 Corporate Drive ? Portsmouth, NH 03801 Mobile 603-845-5031 myaklin at firstlight.net | www.firstlight.net *This email may contain FirstLight confidential and/or privileged information. If you are not the intended recipient, you are directed* *not to read, disclose or otherwise use this transmission and to immediately delete same. Delivery of this message is not intended* *to waive any applicable privileges.*
------------------------------ *From:* VoiceOps <voiceops-bounces at voiceops.org> on behalf of Jason Kuylen <kuylenj at eastex.com> *Sent:* Thursday, April 4, 2019 12:08:32 PM *To:* VoiceOps at voiceops.org *Subject:* Re: [VoiceOps] Hotel Phone
I?ve never heard of any other 911 requirement for hotel or business phones outside of not have to dial 9 to dial 911, ie 9911. Kari?s Law.
Can anyone provide a link with more information?
Thanks.
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