Brian, That is great news to hear that larger shops are not having the problems Skyswitch is. Chris, I do apologize as I don't mean to smear netsapiens name in the process, and I would like to hear why they have had so many outages. They do produce RFO documents for every outage which is good, but still the cause and fix always seems to be software bug fix/upgrade from switch provider. On Thu, Nov 2, 2017 at 12:59 PM, Brian Hales <brianhales at trueipsolutions.com
wrote:
We have been using Netsapiens for 4 plus years now and have been very happy with the product. As with any company they have had their growing pains but have always been very responsive to any issue we have had. We have somewhere north of 20,000 devices in our geo cluster and have never had an outage caused by Netsapiens.
Brian Hales
True IP Solutions
910.249.4255 <(910)%20249-4255>
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Chris Aaker *Sent:* Thursday, November 2, 2017 1:12 PM *To:* Colton Conor <colton.conor at gmail.com> *Cc:* voiceops at voiceops.org *Subject:* Re: [VoiceOps] Netsapien reviews
My name is Chris Aaker and i am the VP of Engineering at netsapiens. I would be happy to discuss the netsapiens offering and the issues you saw at a technical level (not a sales guy). Please feel free to reach out to me directly.
Chris Aaker VP, Engineering | netsapiens inc. 858.764.5226 <(858)%20764-5226> caaker at netsapiens.com
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