Thanks for sharing - we got the letter, too. How the letter is written suggests that the telcos don't know how to track it down - the reality is that the terminating LECs have little insight into the original source and path of the call. What needs to be done is if that if my customer can't receive a call from 555-555-1212, I need to be able to contact the LEC who originates the call and have them perform testing from their customer's perspective. Frank From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Hiers, David Sent: Monday, November 21, 2011 12:43 PM To: VoiceOps Subject: [VoiceOps] ATIS: Next Gen networks and rural area call issues I've been invited to attend an ATIS conference call on 12/8 regarding us next-gen networks and rural area call issues (completion, quality, etc). Part of the invite is encouraging others to participate, so please consider yourself encouraged! I'm not sure how this works, but maybe I can get invitations for others, too. If you want me to carry your experiences to the group, let me know what your problems have been and I'll incorporate them (with attribution, if desired) with my comments. I expect to see a pre-meeting questionnaire soon. Thanks, David Hiers CCIE (R/S, V), CISSP ADP Dealer Services 2525 SW 1st Ave. Suite 300W Portland, OR 97201 o: 503-205-4467 f: 503-402-3277 ###Please note my email address is changing: ###from David_Hiers at adp.com ### to David.Hiers at adp.com _____ This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system.