On 2/24/12 9:10 AM, Carlos Alvarez wrote:
I'm trying to figure out the FCC requirements for 911 service warning stickers. The FCC documents are rather vague. They say a sticker is required "if there are limitations to the provider's 911 service" but then don't define what constitutes a limitation. Is the fact that the end user can move a handset a "limitation?" Is the likelihood of a power outage also causing a phone outage a "limitation?"
Logically yes to both.
So I'm wondering what other hosted service providers are doing?
Also, if you provide SIP service to on-premises equipment, do you ship a huge batch of stickers to the customer? Or just include an e911 warning in the contract?
We put them on the phones that we supply as well as in the contract.
Wording of stickers?
How do you make them small and unobtrusive on a phone? I considered something that goes under the handset, but that's a small space. Is "E911 WARNING: See this URL" going to be sufficient and compliant?
We buy them from Safeguard (805-486-9769) in rolls. About 1/2 inch high by 3/4 inch wide. We put them under the handset. Text reads: "WARNING: 911 service may not be available." -- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV