Interesting marketing tactic! Makes them appear helpful and accrues CABS revenue. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796-1111 On 2019-08-16 10:29 AM, Matthew Yaklin wrote:
I realize billing for that type of call is almost nothing now days... but wouldn't that go from a call that has no billing charge what so ever to a call with a tiny bill tied to it since it was answered? If you are ATT that could add up?
Just curious since it was brought up.
MATTHEW YAKLIN Network Engineer FIRSTLIGHT 359 Corporate Drive ? Portsmouth, NH 03801 Mobile 603-845-5031 myaklin at firstlight.net | www.firstlight.net _This email may contain FirstLight confidential and/or privileged information. If you are not the intended recipient, you are directed_ _not to read, disclose or otherwise use this transmission and to immediately delete same. Delivery of this message is not intended_ _to waive any applicable privileges._
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FROM: VoiceOps <voiceops-bounces at voiceops.org> on behalf of Mike Hammett <voiceops at ics-il.net> SENT: Friday, August 16, 2019 11:24:05 AM TO: Voiceops.org <voiceops at voiceops.org> SUBJECT: [VoiceOps] AT&T Answering Misdials
I misdialed a number (312) 817-1629 and got the message, "At no additional charge, AT&T can help you find a similar business in the same area, since the number you called is not in service." It then went into an IVR.
Is this common?
Does this break any automated systems?
No, I have no desire to implement this on our numbers.
----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com
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