FWIW, here?s what I implemented on SoundPoint phones with Asterisk at $OLD_JOB: In sip.cfg: softkey.1.label="Park" softkey.1.action="$FDialpadPound$$Cp1$1000$Tdtmf$" softkey.1.enable="" softkey.1.precede="1" softkey.1.use.idle="" softkey.1.use.active="1" softkey.1.use.alerting="" softkey.1.use.dialtone="" softkey.1.use.proceeding="" softkey.1.use.setup="" softkey.1.use.hold="" In features.conf: 1 [general] 2 3 parkext => 1000 4 parkpos => 1001-1009 5 context => parkedcalls 6 parkingtime => 120 7 courtesytone = beep 8 parkedplay = caller call 9 adsipark = yes 10 findslot => next 11 parkedmusicclass=default In extensions.conf: exten => callpark,1,ParkAndAnnounce(pbx-transfer:PARKED|120|SIP/${DIALEDPEERNUMBER}|internal,${DIALEDPEERNUMBER},1) IIRC, the soft key would park the call in the next available slot, announce the parking stall number and then hang up. -- Anthony Rodgers Security Analyst Michigan Security Operations Center (MiSOC) DTMB, Michigan Cyber Security From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Colton Conor Sent: Sunday, February 14, 2016 19:23 To: voiceops at voiceops.org Subject: [VoiceOps] Park Button on Polycom Phones Anyone know how to make an enhanced feature key (EFK) on Polycom VVX phones that lets you park a call on a line you are monitoring. Ideal condition would be to hit the park button on an active call, and then hit the line/blf you want to park the call on. The EFK's I have seen out there want you to manually enter the extension of where you would like to park the call. That is not ideal.