I don't know a whole lot about VoIP yet and I didn't configure this particular site so I need to gather all the information. I know they are using Cisco IP Phone. They are are using CUE integrated into a 2800; PRI circuit to AT&T. I will get more details soon. Rod Dossouvi Sr Network Engineer INDUS Corporation FHWA, USDOT 1200 New Jersey Avenue South East Washington, DC 20590 Direct 202-366-9028 Mobile 240-422-4588 ________________________________ From: John Sleen [mailto:johnsleen at gmail.com] Sent: Thursday, August 20, 2009 12:20 PM To: Dossouvi, Rod CTR (FHWA) Cc: VoiceOps at voiceops.org; rod.dossouvi at gmail.com Subject: Re: [VoiceOps] Call forwarding issue What type of IP Phone? Make/Model? Do you have any problems when making outbound calls from that phone directly? What type of server are you using for call control; Broadsoft, Call Manager? Have you tried to forward without adding the 9 in front of the number? John Sleen Manager Service Delivery and Engineering On Thu, Aug 20, 2009 at 10:02 AM, <Rod.Dossouvi.CTR at dot.gov> wrote: I am forwarding from IP phone. Rod Dossouvi Sr Network Engineer INDUS Corporation FHWA, USDOT 1200 New Jersey Avenue South East Washington, DC 20590 Direct 202-366-9028 Mobile 240-422-4588 ________________________________ From: John Sleen [mailto:johnsleen at gmail.com] Sent: Thursday, August 20, 2009 10:54 AM To: Dossouvi, Rod CTR (FHWA) Cc: VoiceOps at voiceops.org; rod.dossouvi at gmail.com Subject: Re: [VoiceOps] Call forwarding issue Are you forwarding from a PBX, IP Phone, some other call control platform? John Sleen Manager Service Delivery and Engineering On Thu, Aug 20, 2009 at 8:52 AM, <Rod.Dossouvi.CTR at dot.gov> wrote: user is trying to have calls forwarded to her cell phone. When enters: 9-xxx-xxxx, local callers get forwarded fine, but long distance callers get an error. Alternatively, when user enters: 9-1-615-xxx-xxxx, long distance callers can now get through, but local callers get the same error. Any input? Thank you. Rod Dossouvi Sr Network Engineer INDUS Corporation FHWA, USDOT 1200 New Jersey Avenue South East Washington, DC 20590 Direct 202-366-9028 Mobile 240-422-4588 _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops