Hi all i am looking for a workflow software that i can use to design a workflow for incoming calls, - if it is currently during business hours - they hear a list of options to press (different language) - if they press 1 for english , they will hear other greetings with other set of options etc i want to design this workflow so that its easy to hand off to the department that sets up new accounts, and they will know how to design the PBX for this client based on the workflow what software do you use? what software did you use ? what software have you heard of, that can do this ? -- Izzy Goldstein Chief Technology Officer Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct: (929) 477-2085 Website: www.telego.com <http://www.telego.net/> <http://www.telego.com/> Confidentiality Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising. TeleGo Hosted PBX <https://youtu.be/DaT8YAZ4V0w>