That's what we use for automated notifications to on-call techs of P1 tickets. We wrote code to email a short message to the appropriate domain. This list we use is Inteliquent's: https://help.inteliquent.com/sending-emails-to-sms-or-mms For example: AT&T: number at txt.att.net (SMS), number at mms.att.net (MMS) T-Mobile: number at tmomail.net (SMS & MMS) Verizon: number at vtext.com (SMS), number at vzwpix.com (MMS) We do an LRN lookup on the number, to know which one to use. I'm not sure if we cache the LRN or not for this very specific application, since the ticket might be informing the tech that LRN lookups are broken/timing out. And besides, our on-call employees are not changing their cell provider very often. -Mike On 2023-09-10 09:14, Jay Taylor via VoiceOps wrote:
Alex,
Would a smtp to sms gateway solve the sms delivery issue?
https://support-en.wd.com/app/answers/detailweb/a_id/44431/~/gateway-address...
Here's a list of quite a few smtp-sms gateway servers by cell provider.
I've not used it much but for the one time I did test it with t-mobile, I could even reply to an sms and have it come back to my email account. I assumed it was just a one way service but I guess not always.
Good Luck!
Jay