They're either using a CNAM provider that is caching, or they are caching lookups themselves, or both. You can put out fires or wait for the cache entry to expire. On 10/6/2010 4:29 PM, Christian Pena wrote:
We are having increasing numbers of complaints from our users that they make outbound calls and the far end sees the incorrect calling party name.
We have "ABC Company" loaded into the CNAM DB , we make test calls to a local LEC line and the correct name shows up. That same customer calls a Comcast, MetroPCS, Vonage, etc number and the far end sees "Dominos Pizza"(for example).
I have been putting out dozens of fires with these terminating carriers for a couple of weeks, they find the problem and fix it and we move forward. This is normal business but have seen an enormous increase in these kind of reports from customers.
Anyone else out there seeing this kind of issue recently?
-- **Christian Pena**
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