Colton, The configuration steps are quite simple and outlined here: http://documents.polycom.com/documents/voice/unified-communications-software... You basically only have to enable the feature and specify the collector for the PUBLISH or NOTIFY RFC 6035 messages the phone will start sending, each containing all the QoS metrics the device can generate (this changes across firmwares/versions) including the MOS score where available in final reports, painting an accurate picture of the user experience and/or broadband quality without additional probing or remote estimations. Our platforms OSS HOMER & PCAPture both support acting as RTCP-XR VQ Publish report collector and parser with full correlation to the originating SIP sessions and extracting the values for global statistics. Kind Regards, Lorenzo Mangani QXIP BV - Capture Engineering Amsterdam, The Netherlands