Any Charter engineers (Specifically networking) on this list? Or does anyone have a contact? We're having issues with one of their pieces of equipment dropping packets in the Asheville area. And so far we can't get anyones attention. Thanks David -- [image: Ringfree Communications, Inc] <http://ringfree.biz/> David Wessell / President 828-575-0030 x101/ david at ringfree.biz Ringfree Communications, Inc Office: 828-575-0030 / Fax: 888-243-7830 PO BOX 1994 Hendersonville, NC 28793 http://ringfree.biz This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. E-mails are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, or contain viruses. Anyone who communicates with us by e-mail is deemed to have accepted these risks. Company Name is not responsible for errors or omissions in this message and denies any responsibility for any damage arising from the use of e-mail. Any opinion and other statement contained in this message and any attachment are solely those of the author and do not necessarily represent those of the company.